Do you remove stones to appraise and price items?

No. ThingsWeBuy.com retains the finest state-of-the art equipment that allows us to render our findings without disturbing stones. In some rare cases a primary stone in a ring may be set in a way that makes it impossible to accurately make a pricing determination, even with our equipment. In such cases, ThingsWeBuy.com will contact you to request your permission to remove the stone. Only with your permission will we take such a step.